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Author / Gerry Scullion


Gerry Scullion: Consultancies or agencies, call them what you will, professional services even, and I’m speaking from my own perspective of working before they arrive into organizations and sometimes alongside them in some cases and also after they’ve been into organizations. So from speaking with many of my peers, it’s often seen as the big […]

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Launch and Leave

Gerry McGovern: So I remember, years ago reading this article about one of the head developers in Gmail and he brought an early version to Larry Page to have a look at it and, and opens it up. And Larry Page immediately says, it’s too slow. And the guy says to him, what do you […]

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Maybe it’s the fact that I’ve been around for quite a while now, but I find attitudes I encounter to older users are often incorrect and inappropriate.

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Cool tools

Gerry Scullion: Are UX service designers process and method fashionistas? I’ve seen UX and more recently service design evolve over the last 10 years or so and worked with organizations who adopted whatever process was in vogue at that time, be it “design thinking” or “jobs to be done,” even terms like “user experience” or […]

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Dark patterns

Gerry Gaffney: The term “dark pattern” describes an element that’s designed to trick people into doing something that’s either detrimental to them or that they wouldn’t sort of choose to do knowingly. Usually we’re talking about, you know, online things, websites and apps and so on. But of course that sort of manipulation of people’s behaviour […]

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Hamburger Menus

Gerry McGovern: 00:00 Yesterday I was driving from Dublin to Carlow, so come with me on that drive for a moment and imagine we’re driving down the motorway and there’s no signs, but instead there’s little boxes every 10 kilometres or whatever at the side of the road and they’ve got a hamburger sign on […]

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